“Just a short note to let you know how pleased I am with the new porch that you have installed for me. I was particularly impressed by the high standard of staff involved, starting with Ashley James who designed the changeover, a more difficult job perhaps than fitting a completely new porch. All the installers who came here were very pleasant people, obviously interested in their work and skilled at their craft. I would particularly thank Andrew, who went to a great deal of trouble with regard to my request that the old bricks should be used, and who eventually worked out an excellent and attractive design. Your firm is indeed fortunate in having staff of his calibre.
Once again, many thanks. I shall be happy to recommend your firm to anyone who might want similar work done.”